Shipping Policy

At KraftKarat, we want your jewellery to reach you safe, secure, and on time — because every piece you order is special. Below are the details of our shipping process.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays).
You will receive a confirmation email once your order has been shipped.

Shipping Time & Delivery

Delivery timelines may vary depending on your location. Typically, orders are delivered within 5–7 business days across India.
For customised or pre-order pieces, shipping may take longer. We will inform you in advance of the expected delivery date.

Shipping Charges

We offer free standard shipping on all orders above [Insert Amount].
For orders below this value, a nominal shipping fee will be applied at checkout.
Express shipping (if available) will be charged extra.

International Shipping

Currently, we [do/do not] offer international shipping. (Update this based on your plan.)

Order Tracking

Once shipped, you will receive a tracking number via email/SMS to follow your order until it reaches you.

Damaged or Lost Packages

If your package arrives damaged, please contact us within 48 hours with photos, and we will assist you immediately.
In case of lost shipments, we will coordinate with our courier partners to resolve the issue at the earliest.

Contact Us

For any shipping-related queries, reach out to us at:
heli.tripathi@gmail.com
+91 85110 26585

At KraftKarat, we promise not just jewellery, but a safe and joyful delivery experience.