Terms & Conditions

Welcome to KraftKarat. By using our website and services, you agree to the following terms and conditions. We request you to read them carefully before making a purchase.

1. General

By accessing or placing an order with KraftKarat, you agree to comply with these Terms & Conditions.
KraftKarat reserves the right to update or change these terms at any time without prior notice.

2. Products & Services

All our jewellery is described and displayed as accurately as possible. Slight variations in color, design, or size may occur due to photography or screen resolution.
Prices are subject to change without prior notice, but once you place an order, the price at checkout is final.

3. Orders & Payments

All orders are confirmed only after successful payment.
We accept payments through secure gateways. KraftKarat does not store your payment details.
Orders may be cancelled by KraftKarat if products are unavailable, payments are not verified, or in case of system errors.

4. Shipping & Delivery

We aim to deliver orders within the timelines mentioned in our Shipping Policy.
Delays caused by courier partners, weather, or unforeseen events are beyond our control.

5. Returns, Refunds & Exchanges

Returns and refunds are governed by our Refund & Returns Policy.
Certain products, such as customized or hygiene-sensitive items, may not be eligible for return.

6. Rental Jewellery

Rental jewellery must be returned in original condition within the agreed timeframe.
Any damage, loss, or delay in returning may result in additional charges.

7. Intellectual Property

All images, logos, designs, and content on this website are the property of KraftKarat.
Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

8. Limitation of Liability

KraftKarat is not responsible for indirect, incidental, or consequential damages arising from the use of our products or website.
Our liability is limited to the value of the product purchased.

9. Privacy

Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and safeguard your information.

10. Governing Law

These Terms & Conditions shall be governed by and interpreted under the laws of India.

Contact Us

For any questions regarding these Terms & Conditions, you can reach us at:
heli.tripathi@gmail.com
+91 85110 26585

✨ Thank you for trusting KraftKarat — where jewellery is more than adornment, it’s a reflection of you.